I had a conversation about a brand experience I just couldn’t ignore. More than that, I couldn’t bear NOT sharing it with you because of it’s timely relevance.
Read MoreWe pass along some ancient advice this week…wait for it… You reap what you sow.
I love this phrase so much. It has the word “you” on both sides of the equation. There is no room for the blame game. No room for excuses. Nowhere to run. Only accountability.
Read MoreAs business becomes more relational and engaging, communication plays a heavier factor in how we interact with our customers. Empathy is the key to hacking these interactions.
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