Go. Do.
There are two words that have always reaped more return for me than any other. Go. Do.
For those of us who are immersed in a fast-paced, competitive world, they are essential. Because life and business are competitive. If we aren’t progressing, growing and intentionally seeking out improvement…well, someone else who is will take what we once called ours.
This week I was able to snag a few minutes with Kendall Griffin, CX manager for Nissan as we talk about the holistic approach needed to give the customer what they are looking for. I think its appropriate that we met at a conference. Going. Doing.
I find Alex to be a genuine person. There is a deep care and loyalty to his team, a commitment to the industry he serves, and a whole lot of empathy for the modern car buyer.