Why Customers Don't Like Dealers (Guest: Drive Motors SVP of Customer Experience, Matt Weinberg)
An Autotrader survey found that less than half of 1% like the current car buying process. That's pretty embarrassing. We got a chance to talk to Drive Motors SVP of Customer Experience, Matt Weinberg, about his perspective on how dealers can adapt to better serve their customers.
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Why Customers Don't Like Dealers (Guest: Drive Motors SVP of Customer Experience, Matt Weinberg)